In logistics, reliability and flexibility are critical — especially in the delivery of industrial raw materials, where the functionality of supply chains directly impacts production continuity, cost-efficiency, and customer satisfaction. Berner Industries meets these demands by offering comprehensive procurement, storage, and logistics services tailored to the specific needs of each customer.
“We offer versatile storage solutions for various industrial raw materials, allowing us to serve a wide range of sectors. Thanks to the central locations of our storage facilities, we can ensure reliable availability regardless of the customer’s destination country,” says Ilona Marjamaa, Logistics and Customer Service Manager at Berner Industries.
Strategically located warehouses in Finland and Scandinavia
Berner Industries’ main warehouses are centrally located in Finland, in Rauma, Naantali, and Hamina.
“In addition to our main warehouses, we operate several others, particularly along Finland’s coastline, and maintain an extensive network across Sweden, Denmark, and Norway. This strategic placement enables us to serve our customers quickly, reliably, and cost-effectively,” Ilona Marjamaa explains.
The import volumes of raw materials purchased by Berner Industries vary from single pallets to sea containers, truckloads, and even full shiploads — depending on product demand and customer needs in each market.
“With us, customers don’t need to worry about inventory management or supply chain bottlenecks — our services are always tailored to support their business,” adds Marjamaa.
Berner Industries also invests in its own storage infrastructure in strategically important areas, including a company-owned tank terminal in Pori in Finland, and actively explores opportunities to expand into new market areas in Northern Finland and abroad.
Supporting the customer’s daily operations: Sales support team
Berner Industries’ Sales support team includes experienced logistics coordinators in both Finland and Sweden. These coordinators closely monitor the order-to-delivery process and manage customer service throughout the entire chain. Each logistics coordinator works in close collaboration with a dedicated sales representative for a specific product segment, assisting in daily operational tasks.
This close cooperation allows for the consideration of special requirements — such as handling methods and storage conditions — as part of the overall service.
Berner Industries is committed to personal customer service: every customer is assigned a dedicated logistics coordinator who handles all matters related to orders and deliveries. The same person manages each order from start to finish, ensuring smooth, efficient, and trustworthy cooperation — a key service advantage for the customer.
Logistics coordinators proactively resolve potential delivery challenges and ensure seamless communication between all parties involved. The goal is to guarantee a customer experience that is as clear, smooth, and reliable as possible.
“Our goal is simple: we want to ensure that customers can trust that their products will be in the right place at the right time. Personalised service and a smooth supply chain are of utmost importance to us,” summarizes Ilona Marjamaa.