When customers are located around the world and supply chains must run smoothly regardless of time zones and borders, the role of a logistics coordinator is crucial. At Berner Industries, logistics coordinators make sure that the right products arrive on time and as agreed.
Delivery reliability and cost-efficiency go hand in hand
In a logistics coordinator’s work, delivery reliability and cost-efficiency always go side by side. Orders are matched with warehouse availability, transport equipment is booked, and delivery terms are managed with precision. Each solution is carefully considered to combine timeliness and cost-effectiveness for the customer’s benefit.
“Successful deliveries are always a balancing act between schedules and costs. Solutions must work in the best possible way from the customer’s perspective,” says Jere Laine, Logistics Coordinator at Berner Industries.
Unexpected delays or challenges can occur in the supply chain – customs formalities, delayed vessels, or product deviations can slow down deliveries. Logistics coordinators react quickly, assess the options, and agree on solutions that minimize the impact on the customer.
“In challenging situations, it’s important to keep a cool head and focus on solutions. From the customer’s perspective, the main thing is that the situation moves forward, and the goods arrive as soon as possible,” Jere explains.
Careful background work for an excellent customer experience
In addition to daily coordination, logistics coordinators are actively involved in continuous development. Analyzing delivery reliability, monitoring inventory levels, and seeking new transport solutions are all part of the job. Special emphasis is placed on environmentally friendly and efficient operating models that support sustainability goals.
When a customer receives their products on time and in perfect condition, it is the result of a complex process and the contribution of many professionals.
“As a logistics coordinator at Berner, I get to combine operational work, fast-paced problem-solving, and long-term development. The job requires precision, flexibility, and the ability to manage the big picture – and every successful delivery makes the day meaningful,” Jere concludes.